Certified Building Surveying (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information when you use our mobile application (“App”) available on the Google Play Store.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you use our App to book inspections or communicate with us, we may collect:
Your name
Email address
Phone number
Property address or inspection details
b. Non-Personal Information
We may collect information about how the App is used, such as:
Device type
Operating system version
App usage analytics (anonymized)
2. How We Use Your Information
We use your information for the following purposes:
To schedule and manage inspection bookings
To contact you regarding appointments or support inquiries
To improve our services and enhance user experience
To comply with legal obligations
3. Data Sharing
We do not share your personal information with third parties except:
With your explicit consent
With service providers that assist in App functionality (under confidentiality agreements)
When required by law or legal process
4. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy, or as required by applicable law.
5. Security
We implement appropriate technical and organisational security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Children’s Privacy
Our App is not intended for use by children under 13. We do not knowingly collect data from children.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent (if applicable)
To exercise any of these rights, contact us using the details below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Certified Building Surveying
📧 info@certifiedbuildingsurveying.com.au
📞 (03) 9374 4883
🌐 www.certifiedbuildingsurveying.com.au